Claims data capture & registration
First notice of loss details, claimant and policy data, incident narratives and reserve information keyed into your claims system to a consistent standard.
Off Your Plate / Insurance Claims & Policy Administration
Claims and policy admin, keyed accurately and evidenced at every step
First-notice data capture, supporting document indexing, policy record maintenance, renewal tracking and submission packs — the administrative half of insurance work, handled without adding headcount.
Hourly rate
QC 11.00 / hour
1 QCoin = 1 US dollar. Billed on hours actually logged, after you accept the work.
Turnaround
Daily processing cycles; batch backlogs generally cleared inside 2–5 working days.
What it typically saves you
Claims registration and document indexing runs 8–20 files an hour depending on complexity — usually two to four hours a day for a mid-sized agency.
In insurance admin, the small omission is the expensive one
A claim submitted without a supporting document comes back as a request for information three weeks later. A renewal not diarised lapses. A policy record with the wrong effective date produces the wrong premium and an awkward conversation.
Brokers and agencies rarely have a spare person for this, so it gets absorbed by producers who should be writing business, and it gets done in the gaps between everything else.
Scope
Insurance Claims & Policy Administration: What this covers
Supporting document indexing
Estimates, reports, photographs, invoices and correspondence indexed against the claim, named to convention and checked against the submission requirement list.
Policy record maintenance
New business, endorsements, mid-term adjustments, cancellations and reinstatements recorded accurately, with effective dates and premiums cross-checked.
Renewal & diary management
Renewal registers maintained, expiring policies flagged well ahead, renewal packs prepared and outstanding information chased in writing on a schedule.
Quote & submission preparation
Submission packs assembled for carriers and markets — application forms completed from client data, loss runs attached and gaps listed before it goes out.
Reconciliation & reporting
Commission statements reconciled, bordereaux prepared, claims registers kept current and management reports produced on a fixed cycle.
What you get back
Every order delivers the same four things
However small the job, the output is complete, checked and traceable — because a deliverable you have to re-check yourself has not actually saved you anything.
- Claims and policy records entered to your standard with an exceptions list
- A complete, indexed document pack per claim or submission
- A renewal diary showing what expires when and what is still outstanding
- A processing log with dates and references, suitable for audit
What this costs
- Hourly rate QC 11.00
- QCoin value 1 QC = 1 USD
- Minimum order None
- Charged when You accept it
A 4-hour job therefore costs QC 44.00 — that is 44.00 US dollars, deducted from your wallet only after you have seen the work and approved it.
QCoins never expire, and they are one-way: they cannot be converted back into your own currency or withdrawn, only spent on QDesk services. How the wallet works.
Create a free accountPaying with QCoins
From handing it over to paying for exactly what it took
QCoins are prepaid credit pegged permanently at 1 QCoin to 1 US dollar. You top up, you hand the job over, and the wallet is charged only for the hours logged — after you accept the result.
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01
Pick the job and see the price
Everything on this page carries a published hourly rate in QCoins. You see it before you commit to anything, and it is the same rate for everyone — no bidding, no haggling, no waiting three days for a quote.
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02
Hand it over. Spend nothing.
Describe the job, attach your files, and post it. No QCoins are deducted. An Operations Manager picks it up from our own queue and confirms the approach with you before the real work starts.
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03
Hours are logged as the work happens
Time goes on the order as it is spent. When the work is delivered you can see exactly how long it took before you decide anything at all.
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04
You accept it — then the wallet moves
On approval, hours logged multiplied by the hourly rate leaves your balance and is recorded against that order. Not before. Never more than that.
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05
Not right? It goes straight back
You have three days with it. Send it back with written feedback and the same manager keeps working — you pay for the hours the job genuinely takes, never a penalty for asking.
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06
Gone quiet? A person decides, not a clock
If three days pass with no word from you, the order does not wave itself through. It goes to a QC Expert — someone who did not do the work and cannot see who you are — who opens the delivery, checks it against your brief, and either confirms it was done properly or sends it back for rework at no charge. Only that confirmation releases the payment.
More on the wallet itself: what a QCoin is and how it is spent.
Compatibility
We work in the tools you already use
- Applied Epic
- EZLynx
- HawkSoft
- Guidewire
- Acturis
- Open GI
- Duck Creek
- Salesforce Financial Services Cloud
- Excel
- secure document portals
Who asks for this
Sectors that hand us this work most often
- Insurance brokers and agencies
- MGAs
- third-party administrators
- loss adjusters
- healthcare billing
- fleet and transport
- construction
Working somewhere else, or in a tool that is not listed? Tell us what you need — the work is written and file-based, so location rarely matters. Tell us what you need
Frequently asked
Questions about Insurance Claims & Policy Administration
Do you make coverage or claims decisions?
Never. We capture, index, prepare and track. Adjudication, coverage determination, underwriting judgement and advice to clients stay entirely with your licensed staff.
How is sensitive claimant data protected?
Named limited-permission users in your own systems, signed confidentiality agreements, encrypted transfer, no data stored on local devices, and a data processing agreement signed before work begins.
Can you chase missing documents?
Yes, in writing and on a defined schedule — to clients, carriers, adjusters and repairers, with an escalation report showing what is still outstanding and how long it has been.
Can you work in our agency management system?
Yes. Applied Epic, EZLynx, HawkSoft, Acturis and similar systems are all workable through a named user with the permissions the role needs and nothing more.
Do you handle multiple carriers and their different forms?
Yes — carrier-specific submission requirements are documented once in a checklist per market, then applied consistently, which is precisely what stops packs coming back incomplete.
Often handed over together
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QC 10.00 / hourGet the insurance Claims & Policy Administration off your plate
Open a free account, top up as little as five QCoins, and hand it over. No contract, no minimum, and nothing charged until you accept the work.
+91-9839009990 · Lucknow, India