Off Your Plate / Medical Records Indexing & Healthcare Admin

Clinical paperwork handled accurately, so clinical time stays clinical

Records sorted and indexed, referrals processed, demographics and insurance details keyed, prior-authorisation packs assembled. Non-clinical, non-voice back office work for practices, clinics, legal teams and healthcare administrators.

Hourly rate QC 12.00 / hour 1 QCoin = 1 US dollar. Billed on hours actually logged, after you accept the work.
Turnaround Daily processing cycles; a records backlog typically cleared inside 3–7 working days.
What it typically saves you Records indexing runs roughly 60–120 pages an hour, so a 900-page bundle becomes a day of work rather than a fortnight of nobody starting it.

Administrative load is the largest tax on clinical capacity

A 900-page records bundle has to be sorted, deduplicated, dated and indexed before anyone can read it usefully. Referrals arrive by fax, portal and email, and all of them have to reach the same system. Demographics change, and nobody updates them until a claim is rejected.

None of that is clinical judgement. All of it currently sits with people whose time should be spent on patients, or with clinicians reading paperwork at the end of a twelve-hour day.

Scope

Medical Records Indexing & Healthcare Admin: What this covers

Records sorting & chronology building

Bundles sorted by date, provider and document type, duplicates removed, and a hyperlinked chronology and index built so any event can be found in seconds.

Patient demographic & insurance entry

New patient details, insurance and policy data, referrals and consent forms keyed into your practice management or EHR system through your own user account.

Referral & prior-authorisation admin

Incoming referrals logged and routed, authorisation forms completed from clinical documentation, and submission status tracked in writing until a decision arrives.

Claims & billing data preparation

Charge entry, claim data preparation from coded documentation, rejection reasons logged and resubmission packs assembled for your billing team to review.

Document digitisation & filing

Paper and scanned records digitised, named to your convention, filed to the right patient and made searchable, with an exceptions list for anything illegible.

Registers, recalls & practice admin

Recall and screening registers maintained, appointment lists prepared, audit data collated, and written patient correspondence produced from your templates.

What you get back

Every order delivers the same four things

However small the job, the output is complete, checked and traceable — because a deliverable you have to re-check yourself has not actually saved you anything.

  • An indexed, chronologised record set with a hyperlinked contents page
  • Clean data in your EHR or practice system, entered under a named user
  • An exceptions log for anything illegible, contradictory or missing
  • A processing log suitable for audit, showing what was handled and when

Paying with QCoins

From handing it over to paying for exactly what it took

QCoins are prepaid credit pegged permanently at 1 QCoin to 1 US dollar. You top up, you hand the job over, and the wallet is charged only for the hours logged — after you accept the result.

  1. 01

    Pick the job and see the price

    Everything on this page carries a published hourly rate in QCoins. You see it before you commit to anything, and it is the same rate for everyone — no bidding, no haggling, no waiting three days for a quote.

  2. 02

    Hand it over. Spend nothing.

    Describe the job, attach your files, and post it. No QCoins are deducted. An Operations Manager picks it up from our own queue and confirms the approach with you before the real work starts.

  3. 03

    Hours are logged as the work happens

    Time goes on the order as it is spent. When the work is delivered you can see exactly how long it took before you decide anything at all.

  4. 04

    You accept it — then the wallet moves

    On approval, hours logged multiplied by the hourly rate leaves your balance and is recorded against that order. Not before. Never more than that.

  5. 05

    Not right? It goes straight back

    You have three days with it. Send it back with written feedback and the same manager keeps working — you pay for the hours the job genuinely takes, never a penalty for asking.

  6. 06

    Gone quiet? A person decides, not a clock

    If three days pass with no word from you, the order does not wave itself through. It goes to a QC Expert — someone who did not do the work and cannot see who you are — who opens the delivery, checks it against your brief, and either confirms it was done properly or sends it back for rework at no charge. Only that confirmation releases the payment.

More on the wallet itself: what a QCoin is and how it is spent.

Compatibility

We work in the tools you already use

  • Epic
  • Cerner
  • Athenahealth
  • eClinicalWorks
  • Kareo
  • EMIS
  • SystmOne
  • Practice Fusion
  • Adobe Acrobat
  • Excel
  • secure file transfer

Who asks for this

Sectors that hand us this work most often

  • Physician practices
  • dental and specialist clinics
  • allied health
  • hospital administration
  • medico-legal firms
  • insurers
  • care providers

Working somewhere else, or in a tool that is not listed? Tell us what you need — the work is written and file-based, so location rarely matters. Tell us what you need

Frequently asked

Questions about Medical Records Indexing & Healthcare Admin

Do you do medical coding or anything clinical?

No. We are a non-clinical administrative service: indexing, keying, chronology, filing and form preparation. Coding, clinical review and any decision affecting patient care stays with your qualified staff, and we will decline work that crosses that line.

How do you protect patient confidentiality?

Signed confidentiality agreements with every operator, named limited-permission users in your own systems, no PHI stored on local devices, encrypted transfer, and a Business Associate Agreement or data processing agreement signed before any record moves.

Are you HIPAA compliant?

We work to HIPAA-aligned handling practices and will sign a Business Associate Agreement, but you should assess us against your own compliance programme as you would any offshore processor. We will answer a security questionnaire in full and in writing rather than asking you to take our word for it.

Can you work inside our EHR?

Yes, through named users with role-based permissions, so every entry is attributable in your own audit trail. That is usually preferable to files moving back and forth.

Can you handle medico-legal record bundles?

Yes — sorting, deduplication, chronology and indexing of large litigation bundles is one of the most common uses, and the output is built to whatever format the instructing firm specifies.

Get the medical Records Indexing & Healthcare Admin off your plate

Open a free account, top up as little as five QCoins, and hand it over. No contract, no minimum, and nothing charged until you accept the work.

+91-9839009990 · Lucknow, India