Get it off your plate.

Anything well defined that matters, takes real hours, needs an experienced person to get right, and can be done entirely online — but is too small, too irregular or too unglamorous to hire for. Data entry, research, listing work, bookkeeping admin, document formatting, back office processing. If you can describe it in a paragraph and attach the files, it belongs here.

One US dollar, always. The peg is fixed and does not move with exchange rates, so work at 10 QCoins an hour costs 10 US dollars an hour whether you are paying from the United States, the United Kingdom, France, Australia, Canada, Ireland, New Zealand, Singapore, South Africa or anywhere else.

Only when the work is accepted — by you, or by a QC Expert who has checked it independently. The deduction is the hours logged on that order multiplied by its published hourly rate. Handing a job over costs nothing, and no QCoins move while work is in progress.

Yes — that is the entire point of a single wallet. The same balance pays for data entry this week, catalogue work next week and a presentation rebuild on Friday, with every deduction itemised against its order in your transaction history.

No. An unused balance stays in your account indefinitely at the same one-to-one value. There is no dormancy fee, no expiry date and no tier you have to keep up.

No, and we would rather be blunt about that before you top up than after. QCoins run one way. Once purchased they cannot be converted back into US dollars or into the currency you paid with, and cannot be withdrawn to a card, a bank account or a PayPal balance. They are credit for QDesk work only. In exchange they never expire and never lose value, so an unused balance is not lost — it simply has to be spent with us. Top up for jobs you intend to hand over.

Neither. Top-ups start at five QCoins. There is no monthly minimum, no retainer, no notice period and nothing to cancel. Hand nothing over and you are charged nothing.

Because fixed pricing forces both sides to argue about scope before anyone has seen the files, and it quietly rewards speed over accuracy. Hourly billing means a clean batch costs you less and an awkward one costs what it genuinely takes — with the hours visible before you accept anything.

No. Everything here is deliberately non-voice: written, file-based and asynchronous. Where something truly needs a phone call, we prepare the context for you and the call stays with your team.

Jobs go straight into our own operations queue and are usually picked up the same working day. There is no bidding, no proposals to sift and no shortlisting — the queue is worked by our team, not by a marketplace.

You have three days with it. Send it back through the order thread with written feedback and any reference files, and the same Operations Manager keeps working. You are only charged once you accept it. If you say nothing for three days, the order does not approve itself — it goes to an independent QC Expert who checks the work and either confirms it or returns it for rework at no charge.

You are never billed for work you did not accept. Nothing is deducted while work is in progress; rework inside the brief costs only the hours it takes; an unanswered delivery is independently checked rather than auto-charged; and where something was billed that should not have been, the full charge returns to your wallet as QCoins with the reason recorded on the order. Because QCoins do not convert back to currency, that return is a wallet credit spendable on any QDesk service, not a refund to your card.

Only an administrator. The Operations Manager doing your work and the QC Expert moderating it see an internal codename instead — and your name, email and wallet balance are not merely hidden from their screen, they are never loaded from the database on those pages at all. You never see your own codename; it exists purely so staff can refer to your account without knowing whose it is.

Every operator works under a signed confidentiality agreement. Files stay inside the order thread rather than on personal devices, we work in your own systems through named limited-permission users wherever possible, and we will sign your NDA or data processing agreement before anything moves.

Wherever the schedule allows, yes — continuity is most of the value on recurring jobs. The Operations Manager who owns your order keeps the brief and your conventions documented, so cover during leave does not mean starting again from scratch.

Often, yes. The catalogue covers what we are asked for most, not the limit of what we do. If your job is well defined, online, non-voice and needs an experienced person, describe it to us and we will tell you honestly whether it fits and what it is likely to cost.